The ordering process for downloadable products is as follow:
1. Add downloadable products to the shopping cart and preview orders.
2. Checks out with your chosen form of payment.
3. After payment is complete and processed you can do the following:
– See download links on the order received page and download files.
– See download links in their email notification and download files.
– See download links on their “My Account” page if logged in and download files.
A frequently asked question in relation to downloadable products:
Why do I ask for the customer’s address if the item is downloadable and not a physical item?
Even if I am not physically shipping a product out to a customer, I will still need to collect their address. This is for billing purposes, as a billing address is needed to complete the payment process.